FAQ
Everything You Need to Know About CNC
Have questions, We’re here to help.
Regarding product issues
First, you should share something on the material (L*W*H,breathable or not) to be processed and other specific requirements, such as additional drawing function, punching holes function,etc.
We will send you manual and guide video in English, it can teach you how to operate the machine. If you still can not learn how to use it, we can talk by phone, email or other contact ways.
Of course, we will discuss details with you and give you our professional suggestion for the machine ensure the machine could match all your requests with best cost performance.
Yes, JEKE machines are CE, ISO, SGS, UL, ROHS certified.
Payment Questions
Warranty normally 1-3 years, consumable except. during warranty period any accessories or parts damaged will replce by us for free.
TT/Paypay/LC/EXW/CIF/FOB/Western Union.etc ,we all can accept paymen.
We have integrated after sales service. Besides our own experienced engineers, we also offer local after sales service through the help of our agents. All this will make you convenient.
Become our strategic partner, we can provide you with professional technical training, and have great price competitiveness, and we can also introduce you to customers in the country or region you are responsible for to help you close deals.